FAQ
Q Are you direct manufacturer or trading company?
A Our company is a professional manufacturer, including more than 8000 workers, we are China top 6 air conditioner and refrigerators&freezer companies, and we will do our best to show you the best quality, fastest delivery and highest credit to you, looking forward to cooperating with you!
Q How do you ensure the quality products?
A We produce high quality products, we are strictly follow QC term.First our raw material supplier not only supply us, they also supply to other famous brand. So good quality raw material make sure we can produce high quality products.Then,we have our own test LAB which approved by SGS,TUV, each our product should received 52 testing equipment test before production. It need test from noise, performance, energy, vibration, chemical proper, function, durability, packing and transportation etc.All goods are 100% inspected before shipping. We do at least 3 tests, including in-coming raw material test, sample test then bulk production.
Q Can you provide sample?
A Yes, we can provide sample but customer should pay cost of sample and freight charge.
Q How about the delivery time?
A It depends on your quantity. Generally, it takes 35-50 days after receiving your deposit.
Q Can you provide SKD or CKD? Can you help us build a factory?
A Yes, we can offer SKD and CKD, we also can provide production equipment assembly line and testing equipment.Please contact for more information.
Q Can we do our OEM logo?
A Yes,we can do OEM logo for you.FOR FREE.You just provide LOGO design to us.
Q How about your quality warranty ?
A And do you supply spare parts? Yes, we provide 1 year warranty, and 3 years for compressor, and we always provide spare parts.
Q How about the after-sales service?
A We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.